Ships between 24 and 48 hours. Please make sure you include and review all relevant address information (floor, suite, apartment #, etc). In the event you need an address correction, please contact us immediately. Include your order number and the correct shipping information. Any orders that need to be re-directed due to an incomplete or incorrect address will be charged a $10 re-routing fee. We ship via CANADA POST unless otherwise noted. Tracking is NOT included in these shipping rates, and The Grove Collective is not responsible for delayed or lost packages. TAXES Canadian customers will pay GST/PST/HST according to their shipping address provincial rate. We are not currently shipping outside of Canada.